Hiring an Attorney 2019: Legal Consumer Choices; Client Expectations

Hiring an Attorney 2019: Legal Consumer Choices; Client Expectations

What do prospective clients value in an attorney? Are they more interested in your online reviews or your fee schedule?  How quickly do they make the decision to hire an attorney and how much do they expect to pay for the resolution of their legal matter?

Our report, “Hiring an Attorney 2019,” delves into the state of legal hiring by consumers in 2019.  The research, comprising responses from 6300 consumers, reveals the key hiring decision criteria as well as red flags that prevent a consumer from hiring an attorney. We learn the role referrals play and the importance of reviews in the hiring process. We also dig into consumers’ preferred method for contacting an attorney and the importance of immediate responses.

Download "Hiring an Attorney 2019" and receive a data-backed look inside the minds of prospective clients - critical information for all consumer-focused law firms looking to optimize their marketing efforts.

[Download “Hiring an Attorney 2019” here]

2019-08-27 08:00:59

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  • The website Martindale-Hubbell built was amazing. My colleagues, clients and friends have all commented that my website is amazing. The site is directly responsible for a 25% increase in business. The site explored new areas of law and this has resulted in new leads, new clients, new business that I did not have before.

    ~ James C. Zimmermann, The Law Offices of James C. Zimmermann

    Good lawyers in other parts of the state of Florida and other parts of the U.S. rely on Martindale-Hubbell's listing of preeminent lawyers. I am proud and honored to be included in this prestigious resource. There are lots of other criteria out there in the legal profession but Martindale-Hubbell is really the benchmark and gold standard. Plus, when lawyers say that they found you on Martindale-Hubbell, it's a great way to start the relationship.

    ~ James R. Dirmann, James R. Dirmann, PA

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